Most frequent questions and answers
No, you do not. You simply need to know how high of a heel lift or shoe lift you require.
Starting the day, we receive your shoes, most cases take about week to have your custom shoe lift ready to ship back to you. *Please check our hour of operation for any holiday closings that may affect the turnaround time on your shoes.
Yes, please see our external shoe lift page.
We always recommend seeing a medical professional to get the correct amount that is going to work best for you. A doctor or chiropractor can measure your leg length difference, or you can use blocks of known height to even out the pelvis. This method will give you your functional leg length measurement but could be different to your actual leg length difference. You can check out our Blog post about “How to Measure for a Leg Length Discrepancy”.
Yes, we can remove and restore the shoe to close to original condition
Yes, we do a lot of external shoe lift or heel lifts less that 1/4″. Even on sandals or flip flops.
Our Pedorthist have so much experience that it is very rare we get a shoe we can’t add a heel lift or an external shoe lift too. You can email a picture of the shoe and we can let you know if it’s a good chose or not.
In most cases we try to match the existing color of the sole to your custom shoe lift. Adding color incorporates into the lift colors matching the upper or part of the upper. (See picture gallery). This works well on athletic shoes and dress shoes. This is used more in higher lifts to minimize the appearance of the lift itself. This is more effective in light colored soles, as the lighter colors tend to be more noticeable. Black and darker colors are less noticeable and, in most cases, don’t require color but can be more attractive if the color matches part of the shoe.
Our craftsman is a Certified Pedorthist with over 30 years’ experience as a shoe repairman as well. A Pedorthist is the title of a professional who has specialized training to modify footwear and employ supportive devices to address conditions which affect the feet and lower limbs.
Yes, but you would be responsible for shipping.
No, unfortunately shoe lifts are not a reimbursable expense from insurance companies.
No, we offer free shipping on all of our services accept shoe repair.