FAQ

Most frequent questions and answers

Starting the day, we receive your shoes; most cases take about week to have them ready to ship back to you. *Please check our hour of operation for any holiday closings that may affect the turnaround time on your shoes.

No, you do not. You simply need to know how high of a heel lift or shoe lift you require.

We are accredited by The American Board for Orthotics, Prosthetics & Pedorthics. They did an external, independent review of our organization against nationally accepted standards and its own policies, procedures, processes and outcomes.

We always recommend seeing a medical professional to get the correct amount that is going to work best for you. A doctor or chiropractor can measure your leg length difference, or you can use blocks of known height to even out the pelvis. This method will give you your functional leg length measurement but could be different to your actual leg length difference. You can check out our Blog post about it or if you are in the area please stop by and we can measure for you.

Yes, we can remove and restore the shoe to close to original condition

 A Pedorthist is the to title of a professional who has specialized training to modify footwear and employ supportive devices to address conditions which affect the feet and lower limbs.

Your credit card will be charged only after your shoe to build up has arrived at our shoe lift facility and your order has been evaluated and any pricing adjustments approved by you.

Our Pedorthic have so much experience that it is very rare we get a shoe we can’t add a heel lift or an external shoe lift too. You can email a picture of the shoe and we can let you know if it’s a good chose or not.

Yes, we do a lot of external shoe lift or heel lifts less that 1/4″. Mostly on sandals or flip flops.

In most cases we try to match the existing color of the sole. Adding color incorporates into the lift colors matching the upper or part of the upper. (See picture gallery). This works well on athletic shoes and dress shoes. This is used more in higher lifts to minimize the appearance of the lift itself. This is more effective in light colored soles, as the lighter colors tend to be more noticeable. Black and darker colors are less noticeable and in most cases don’t require color but can be more attractive if the color matches part of the shoe.

Our craftsman is a Certified Pedorthist with over 30 years experience as a shoe repairman as well. A Pedorthist is the title of a professional who has specialized training to modify footwear and employ supportive devices to address conditions which affect the feet and lower limbs.

No, unfortunately shoe lifts are not a reimbursable expense from insurance companies.

No, we offer free shipping on all of our services accept shoe repair.

Yes, but you would be responsible for shipping.

Need to Talk with a Human

You're not going to hit a ridiculously long phone menu when you call us. Your email isn't going to the inbox abyss, never to be seen or heard from again. At Lilburn Shoe, we provide the exceptional service we'd want to experience ourselves!

OUR INFO

OUR HOURS

Monday - Friday 9 to 5 Saturday - Sunday Closed

2605 Sims Crest Ct.
Snellville GA 30078

CONTACT US

Leave this field blank

Were you happy with our service?

Let Us know What you Think

Customer satisfaction is extremely important to us. We would love to hear your feedback

Mark Watson
Mark Watson
2022-11-16
The workmanship was unbelievable! At best I was hoping that it wouldn’t look weird, but I’m blown away by how you would never know it was lifted! I am so happy! The price was very reasonable considering the talent level you receive! 5 stars indeed!!!!!
kelly williams
kelly williams
2022-11-15
After breaking my leg I was lost on what to do for special shoes . I found this company and couldn’t be happier . The shoes are done so well and done fast . The workmanship is amazing . I will be sending all of my shoes to them for modifications
Poppy Boy
Poppy Boy
2022-11-05
Sent "Old Dude" Buddy 2 pairs of Hey Dude shoes. Added 5/8" lift to each shoe. Super job, they look great. Color match and contours to the soles were great. Free shipping both ways back in 10 days. I'm sending a few more pairs their way. Poppy Boy
Tom Bissell
Tom Bissell
2022-11-01
I've used their services multiple Times. Their work is superb. The price is excellent. Turn around time is fast.
Lisa Pianka
Lisa Pianka
2022-11-01
Once again a wonderful job, putting 1/2 external lifts on a pair of black oxfords type shoes. The work was done quickly and shipped back in about a week. Super!
Specialk 94
Specialk 94
2022-10-24
Wow wow wow. I cannot believe my eyes. Truly it has been a nightmare trying to find someone to properly lift my husband's shoes without completely destroying them. I was about to give up and learn how to do it myself when I came accross a video on YouTube from Lilburn. They did the job and then some the shoes look fantastic he was able to split and keep the bottom of the shoe and traction intact which is what we needed, on top of that the lift was custom matched to look like the shoe you can barely tell. We are sooo grateful for your work. Truly I pray God blesses you for sharing your talents.
Sharon Nicholas
Sharon Nicholas
2022-10-12
Very professional, excellent work and very fast. I highly recommend using this business.
Frem Boustany
Frem Boustany
2022-10-04
Exceptional work done with beautiful craftsmanship. Quick service, beautiful shines shoes. Perfect!
Mimi Stone
Mimi Stone
2022-10-04
Lilburn Shoe is Absolutely the Best! They provide quality workmanship, have a fast return of the shoes, and they are always very helpful and easy to do business with! I am so glad I found Lilburn Shoes on the internet!
Kolyo Vanchev
Kolyo Vanchev
2022-10-01
I’ve been getting external shoe lifts for about a decade and I have never had a better experience than with Buddy. Buddy has worked on a few pairs of shoes for me in the past year and I am extremely thankful I found his shop. The quality of the work and is excellent and the customer service is great. All of the shoes I’ve gotten lifted by Buddy look and function excellently. I would definitely recommend Lilburn Shoe Repair to anyone I know. Edit: added pictures of the most recent pair Buddy worked on for me. I’ve been going to Buddy for external lifts for over 2 years and I couldn’t be happier!

Who We Are

ABOUT US

We are a full service Pedorthics facility located in Georgia. We specialize in external & internal shoe lifts, custom orthotics, and all shoe modifications.