FAQ

Most frequent questions and answers

No, you do not. You simply need to know how high of a heel lift or shoe lift you require.

Starting the day, we receive your shoes, most cases take about week to have your custom shoe lift ready to ship back to you. *Please check our hour of operation for any holiday closings that may affect the turnaround time on your shoes.

Yes, please see our external shoe lift page.

We always recommend seeing a medical professional to get the correct amount that is going to work best for you. A doctor or chiropractor can measure your leg length difference, or you can use blocks of known height to even out the pelvis. This method will give you your functional leg length measurement but could be different to your actual leg length difference. You can check out our Blog post about “How to Measure for a Leg Length Discrepancy”.

Yes, we can remove and restore the shoe to close to original condition

Yes, we do a lot of external shoe lift or heel lifts less that 1/4″. Even on sandals or flip flops.

Our Pedorthist have so much experience that it is very rare we get a shoe we can’t add a heel lift or an external shoe lift too. You can email a picture of the shoe and we can let you know if it’s a good chose or not.

In most cases we try to match the existing color of the sole to your custom shoe lift. Adding color incorporates into the lift colors matching the upper or part of the upper. (See picture gallery). This works well on athletic shoes and dress shoes. This is used more in higher lifts to minimize the appearance of the lift itself. This is more effective in light colored soles, as the lighter colors tend to be more noticeable. Black and darker colors are less noticeable and, in most cases, don’t require color but can be more attractive if the color matches part of the shoe.

Our craftsman is a Certified Pedorthist with over 30 years’ experience as a shoe repairman as well. A Pedorthist is the title of a professional who has specialized training to modify footwear and employ supportive devices to address conditions which affect the feet and lower limbs.

Yes, but you would be responsible for shipping.

No, unfortunately shoe lifts are not a reimbursable expense from insurance companies.

No, we offer free shipping on all of our services accept shoe repair.

Need to Talk with a Human

You're not going to hit a ridiculously long phone menu when you call us. Your email isn't going to the inbox abyss, never to be seen or heard from again. At Lilburn Shoe, we provide the exceptional service we'd want to experience ourselves!

OUR INFO

OUR HOURS

Monday - Friday 9 to 5 Saturday - Sunday Closed

2605 Sims Crest Ct.
Snellville GA 30078

CONTACT US

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Customer satisfaction is extremely important to us. We would love to hear your feedback

Excellent
Based on 116 reviews
Sandy Marr
Sandy Marr
2023-10-29
I am so glad I found this place! I have used them many times over the past few years, and was extremely satisfied with the results each time. They make the ordering and shipping process so easy and convenient. Your shoes are returned to you in a short amount of time, and the final product is amazing!
Jeff Platt
Jeff Platt
2023-10-25
Just got my shoe back from Lilburn Shoe. Another fantastic job! So far they've done 6 shoes for me and every one's been great. Very professional matches the original. They make it easy to order online, print the free shipping label and send it. They let you know when they get the shoe and when they are shipping it back. Average timing for me has been around 10 days. I've tried a few other places online but the quality and detail to match the originals not there. Way to go Buddy L!!!! Very Satisfied in the Pocono Mts
John Gregg
John Gregg
2023-10-18
Very professional workmanship!
nazzarini64
nazzarini64
2023-10-13
I just rec'd my shoe back today and it looks GREAT! Expertly done craftmanship. Buddy does fantastic work. He is very knowledgeable and very down to earth to speak with. His experience shows in both his work and dedication to making the customer feel comfortable with their shoes. Thank you! Signed, Keith, a satisfied customer! Update 10/11/23: Photo is of most recent shoe that Buddy did for me. Looks great! Feels great! Perfectly aligned.
Kelley Peter
Kelley Peter
2023-10-11
Super easy online ordering... quick and hassle free and best of all, the workmanship is top notch! I had a 3/4" external lift added for leg length discrepancy... impressive attention to detail!!! 10/11/23: Adding another amazing lift! The color of the sole is a exact match - Soooo thankful!
Regina Murphy
Regina Murphy
2023-10-05
This is my first time using Lilburn. The work done on my two left shoes is perfect. The sole was cut off and then the lift glued on and the the original sole put back. They look absolutely perfect. Thank you!!!
Freeda M. Shelley
Freeda M. Shelley
2023-10-03
As a Designer, I've discovered many talented people: some are Artisans and some are Technicians. Once in a while I am lucky to meet someone who is both. Buddy, you are one of those people. Each shoe with its matching and unnoticeable shoe lift is a technical work of art-wish I knew about you before I had other shoes ruined by well meaning but not technically or artistically talented. Your now loyal customer, Dina
Steffanie Gray
Steffanie Gray
2023-09-21
This is by far the best company for lifting shoes and I have tried a lot! This company was a game changer for me. They put so much time in the details that your lift is hardly noticeable. Not only are they cosmetically appealing but the function remains unchanged. There hasn’t been a shoe/boot/snowboard boot/sandal they haven’t been able to address for me. I have lost count how many pairs I have sent to LiLburn. Wonderful company run by wonderful people.
David Johns
David Johns
2023-09-18
Used this excellent service several times and the quality and durability for me is awesome! I would rate even higher!
Terry Eitmann
Terry Eitmann
2023-09-16
They always do a great job on full lifts Had many golf shoes done before and also street shoes

Who We Are

ABOUT US

We specialize in external & internal shoe lifts, custom orthotics, and all shoe modifications.