1# Custom Shoe Lifts FAQ | Lilburn Shoe Repair and Pedothics
L​​ilburn Shoe Repair and Pedorthics Inc.
#1 in Online Custom Shoe Lifts
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Frequently Asked Questions

1. Do I need a prescription for a heel lift or shoe lift? 

2. How do know how much of a shoe buildup for a shorter leg will i need? 

3. How long does it take to get my shoes back?

​​4. Can you buildup a shoe less than 1/4 "? 

5. What kind of shoe is best for a heel lift or external shoe lift?

6. What is matching sole color VS adding color to match upper?

7. When will my credit card be charged for my orthopedic shoe build up? 

8. Do you do other type of shoe modifications?

9. What kind of shoe buildup training do you have?

​10. What kind of accredited do your shoe modifications facility have?

11. What is a Certified Pedorthist?

12. Do you ship outside the United States of America?

13. Will my insurance pay for a shoe lift?

14. I see you do shoe repair. Do offer mail in shoe repair too?

15. Do you offer free shipping on all of your services?

16. Can you remove a external shoe lift?

Top

  1. 1
    Do I need a prescription the shoe build up for leg length discrepancy?
    No you do not. You simply need to know how high of a heel lift or shoe lift you require.
  2. 1
    Can you buildup a shoe less than 1/4 "?
    Yes, We do a lot of external shoe lift or heel lifts less that 1/4" . Mostly on sandals or flip flops.
  3. 2
    How long does it take to get my shoe back?
    Starting the day we receive your shoes it in most cases take about week to have them ready to ship back to you. *Please check our hour of operation for any holiday closings that may effect the turn around time on your shoes.
  4. 4
    What kind of shoe is best for an external shoe lift?
    Our Pedorthist have so much experience that it is very rare we get a shoe we can't add a heel lift or an external shoe lift too. You can email a picture of the shoe and we can let you know if its a good chose or not.
  5. 10
    Do you ship outside the United States of America?
    Yes, but you would be responsible for shipping.
  6. 7
    Do you do any other type of shoe modifications?
    Yes, please see our price list with a link to the definitions.
  7. 14
    Can you remove a external shoe lift?
    Yes, we can remove and restore the shoe to close to original condition.
  8. 8
    What kind of shoe buildup training do you have?
    Our craftsmen is a Certified Pedorthist with over 30 years experience as a shoe repairman as well. A Pedorthist is the to title of a professional who has specialized training to modify footwear and employ supportive devices to address conditions which affect the feet and lower limbs.
  9. 9
    What kind of accredited do your shoe modification facility have?
    We are accredited by American Board for Certification in Orthotics, Prosthetics & Pedorthics. They did an external, independent review of our organization against nationally-accepted standards and its own policies, procedures, processes and outcomes.
  10. 12
    Will my insurance pay for a shoe lift?
    No, Unfortunately shoe lift are not a reimbursable expense from insurance companies.
  11. 13
    I see you do shoe repair. Do offer mail in shoe repair too?
    Yes, you can mail in your shoe repair work and we be happy to do it. You will have to call or email us about the repair needed and we can give you a price quote at that time.
  12. 11
    What is a Certified Pedorthist?
    A Pedorthist is the to title of a professional who has specialized training to modify footwear and employ supportive devices to address conditions which affect the feet and lower limbs.
  13. 6
    When will my credit card be charged for my orthopedic shoe build up?
    Your credit card will be charged only after your shoe to have built up have arrived at our shoe lift facility and your order has been evaluated and any pricing adjustments approved by you.
  14. 15
    Do you offer free shipping on all of your services?
    No, We only offer free shipping on our lift/elevation service. You do get free shipping with shoe repair over $50 dollars or if you are combing shoe repair with a lift, But you are more that welcome to print the shipping label for your conveyance. The cost will be added to your service bill.
  15. 3
    How do know how much of a shoe buildup for a shorter leg I will need?
    We always recommend seeing a medical professional to get the correct amount that is going to work best for you. A doctor or chiropractor can measure your leg length difference or you can use blocks of known height to even out the pelvis. This method will give you your functional leg length measurement, but could be different to your actual leg length difference. You can check out our Blog post about it or if you are in the area please stop by and we can measure you.
  16. 5
    What is adding color to match the upper VS matching the sole color?
    In most cases we try to match the existing color of the sole. Adding color incorporates into the lift colors matching the upper or part of the upper. (see picture gallery). This works well on athletic shoes and dress shoes. This is used more in higher lifts to minimize the appearance of the lift itself. This is more effective in light colored soles, as the lighter colors tend to be more noticeable. Black and darker colors are less noticeable and in most cases don't require color but can be more attractive if the color matches part of the shoe.

If you have more questions please contact us​​
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